Five SD-WAN Rollout Mistakes, and Their Antidotes
Five repeated rollout wounds and the boring antidotes: ownership, path mapping, hostile testing, voice, and the after-cutover month.
The failure modes repeat across organizations. The antidotes are dull, which is why they need writing down.
One: nobody owns the edges
An owner per site for cutover night, with phone rights, or the pilot becomes a rumor. Name names before equipment ships.
Two: accidental hairpinning
Cloud traffic home via the data center looks organized on slides and costs seconds per flow. Map real paths, Loose the ones that don't need central inspection.
Three: happy-path testing
Blue screens under fiber-cut drills, with busy branches and live driving teams. Happy graphs in a quiet lab mean nothing; the Mike Test extends to the network: run-outage day, deliberately.
Four: forgetting telephony by assuming
Voice rides the fun paths first: failover behavior tested with a call live, not a sip pinger from the documentation.
Five: the finish line at cutover
Post-cutover month: weekly drift review, helpdesk queries mined for patterns, QoS tuned us to the actual traffic, not the proposal's. The month AFTER cutover is the project.